270.443.2110
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WHAT TO EXPECT
The Answers You Need
DO I NEED RESERVATIONS?
Reservations are strongly encouraged. If we can take a walk in, we are happy to, we just cannot promise we could get you in. Weekends book up around 1 month in advance. If you are trying to book same day reservations, please call and we will try our best to accommodate or find a better time for your visit.
HOW LONG IS THE PROCESS?
Typically, the process takes 45 min-hour, depending on the size of your reservation. Please keep in consideration that we take appointments every hour on the hour. If you cannot make it on time, please call so we can look for a better time for your reservation. If you are more than 10 minutes late, we cannot guarantee your spot will be available. After you pour, it takes about 2 hours for your candle to harden and be ready for pick up. Sprays and diffusers are ready to leave with you after your appointment.
PRICING
We offer a variety of vessels and spray bottles that can meet all of your spending needs. All styles, sizes, and colors can and will be changed periodically.
Basic vessels- $20-$40
Luxury Vessels- $40-$65. Vessel Material and burn times vary.
Burn times range from 35-130 hours.
Vessels range from glass, tin, porcelain, ceramic, concrete, etc.
Bring in your own vessel- $25-$45 depending on size.
Make your own perfume/cologne- $20-$65
Make your own room spray with custom label -$20-$65
Reed Diffusers- $45
WHEN CAN I POUR?
What are your hours? You can also find our hours on google and Facebook.
Wednesday 4-8
Thursday 4-8
Friday 1-8
Saturday 11-6
Sunday, Monday, and Tuesday are designated for events and private party rentals.
We will also host events, so make sure to check our social media or our "book" page periodically.
*Hours are subject to change due to holidays, Pour Room events, and personal dates. Being a small business with small staff, we will be closed for 2 weeks a year for time off. Thank you for your understanding. *
DO YOU SERVE DRINKS AND FOOD?
Drinks-YES!!! Candles aren't the only thing we are pouring in here! ;) We offer water, coffee, hot tea, mocktails, wine, bourbon, and some cocktails.
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Can I bring my own alcohol?
Non alcoholic beverages are allowed, but we are unable to allow alcohol to be brought in.
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Food- At this time, we do not offer food.
DO YOU OFFER GIFT CARDS?
Yes!!! These gift cards make THE perfect gift for any occasion! We have physical gift cards you can pick up in store or we can have a gift certificate emailed to you!
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CAN I RECYCLE MY POUR ROOM VESSEL?
Absolutely! After you use all of your wax, just rinse with hot water and soap, and bring back in to receive 30% off your pour.
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You can also choose to "trade up" and receive 20% off when you trade in your used pour room vessel.
CAN I BRING IN MY OWN VESSEL?
Yes!! We love seeing your own personal style when it comes to your art. Certain jars require certain size wicks to promote the best burn, so bring it with you and we will do our best to work our magic for you. :)
*Pricing starts out at $25 and will vary depending on total oz of wax and products used.*
CAN WE LEAVE WITH OUR CANDLES AFTER WE POUR?
It takes around 2 hours for candles to fully harden. Dry time determines on size of vessel. Depending on what time you pour, you may be able to take home same day. If not, pick up times are during business hours. We will hold your candle until you are able to pick up :) We ask that you pick up within 2 weeks, due to storage space. Pick up times are the same as our business hours.
Wednesday/Thursday 4-8
Friday 1-8
Saturday 11-6
CAN IÂ LIGHT MY CANDLE RIGHT AWAY?
We recommend waiting TWO weeks before your first light. The true cure time on natural soy wax candles is typically 2 weeks. I typically try to wait a whole month myself. The longer you wait to light, the stronger the scent. All great things are worth waiting for ;)
HOW DO I CARE FOR MY CANDLE?
Great question!!! Once you've hit your 2 week mark, you are free to light. Make sure the first burn is long enough to melt the entire top layer of the candle. Candles have a burn memory which makes that first light very crucial to the life of your candle. Also, when you go to re-light the wicks, make sure you are trimming them (taking the used and dead end of the wick off) to ensure an even and clean burn. When you get to the bottom of your candle, do not light with less than 1/4 inch of wax left. When you light a flame with barely any wax left, it will have nothing to heat up other than your vessel. This can cause vessels to crack, explode, and break. Bring your vessel back and let us clean it out for you for no charge!
DO YOU HAVE AN AGE LIMIT?
Absolutely not. We leave that decision up to you if you think they are ready for it. Our experience is made for anyone at any age and our staff will always help to ensure you get to enjoy a special moment with your kiddo.